Privacy Policy

Who we are

CIFA Education Management (CIFA) registered at 94-96 Seymour Place, W1H 1NB, London. Company Registration Number 12852521.

More information about CIFA Education Management can be found at www.cifa.ac

Your data privacy

CIFA is a data controller and committed to protecting the rights of individuals in line with data protection legislation. This privacy policy conforms to the requirements of the EU General Data Protection Regulation (GDPR) and may be changed as necessary to reflect changes in the law or in the provision of our services.

CIFA has a Data Protection Officer who can be contacted at the above address.

The information we may collect

We may use your personal information to:
Communicate with you
Manage payments
Administer and manage your membership with CIFA
Provide customer support
Monitor examination performance
Maintain certification and/or accreditation details
Maintain CPD records
Enhance our certifications and services
Fulfil disciplinary and regulatory functions

The legal basis for using your information:

Where it is contractually needed to provide you with our products or services
Where it is in our legitimate interests to do so
To comply with our legal obligations
With your consent
In the public interest

We only share information with:

Companies that introduce you to us, including your employer and accredited training provider
Other professional bodies
Examination delivery partners
Third parties whom we use to help deliver our products and services
Any relevant regulators
Companies you ask us to share your information with

International transfer of data
As we operate internationally, we may transfer information to other countries for the purposes described in this policy. We rely on multiple legal bases to lawfully transfer personal information internationally. These include your consent, compliance with a legal duty and European Commission approved model contractual clauses which require certain privacy and security protections.

Marketing
We may use your information, as necessary, to send you notifications and respond to you when you contact us. We may also use your information to promote new features or products that we think you may be interested in.

How long we keep your personal information
We will keep your personal information for as long as you are a customer and/or member of CIFA. After you stop being a customer and/or member, we may keep your data for one of the following reasons:
To respond to any questions or complaints
To maintain records according to rules that apply to us
We may also keep your data if we cannot delete it for legal or regulatory reasons or for statistical purposes. If we do, we will ensure that your privacy is protected, and the data only used for those purposes. We do not store any payment card information.

Your rights under data protection laws
As a data subject you have certain legal rights regarding data protection:
The right to be informed
The right to request access to your personal information
The right to have your personal information corrected
The right to object to certain processing of your personal information
The right to restrict processing of your personal information
The right to have your personal information erased
The right to move, copy or transfer your personal information
Rights in relation to automated decision-making

By using our site you accept these terms

By using our site, you confirm that you accept the terms of this policy and that you agree to comply with them.
If you do not agree to these terms, you must not use our site.
We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

Our Terms for employers and students and our agreement with instructors also apply to your use of our site. This is not an exhaustive list of the terms that apply to you.
Users must be at least 16 years old to access this platform.

We may make changes to the terms of this policy

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

Prohibited uses

You may not use our site:
in any way that breaches any applicable local, national or international law or regulation;
in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect;
for the purpose of harming or attempting to harm minors in any way;
to bully, insult, intimidate or humiliate any person;
to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see below);
to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware; and/or
to upload terrorist content.
You also agree not to:
reproduce, duplicate, copy or re-sell any part of our site;
share any content, including purchased content on the website with other parties, with the exception of any digital CV;
share access account details (such as passwords and usernames) for the site with other parties; and/or
access without authority, interfere with, damage or disrupt:
any part of our site;
any equipment or network on which our site is stored;
any software used in the provision of our site; or
any equipment or network or software owned or used by any third party.

Interactive services

We may from time to time provide interactive services on our site, including, without limitation:
Video-sharing facilities.
Chat rooms.
Bulletin boards.
Digital CVs, via a QR code.
Credit system to access information.
Videos, PowerPoints and documents as part of the course materials.

(interactive services.)

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will decide in each case, at our sole and absolute discretion, whether it is appropriate and economically and commercially viable to use moderation of the relevant service (including what kind of moderation to use) in the light of any risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
We do not store terrorist content.
Content Standards
There are three types of users of this website: Students, Instructors and Employers. Each will be held to the following applicable content standards, and additionally their specific content standards.
All types of Users must only contact others on this platform for appropriate educational or recruitment purposes (to prevent inappropriate communication)
These content standards apply to any and all material which you contribute to our site, or comment upon the contributions of others (Contribution), and to any interactive services associated with it.
The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.
We will determine, in our absolute and sole discretion, whether a Contribution breaches the Content Standards.
A Contribution must:
be accurate (where it states facts);
be genuinely held (where it states opinions);
comply with the law applicable in England and Wales and in any country from which it is posted; and
be conscious of potential offence to any and all other users or contributors to the platform.
A Contribution must not:
be defamatory of any person;
be obscene, offensive, hateful or inflammatory;
bully, insult, intimidate or humiliate;
promote sexually explicit material;
include child sexual abuse material;
promote violence;
promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
infringe any copyright, database right or trade mark of any other person;
be likely to deceive any person;
breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
promote any illegal content or activity;
be in contempt of court;
be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety;
be likely to harass, upset, embarrass, alarm or annoy any other person;
impersonate any person or misrepresent your identity or affiliation with any person;
give the impression that the Contribution emanates from us, if this is not the case;
advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse; and
contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.
For students
For the avoidance of doubt, any Contribution in the form of video content:
only be used for proper educational or employment recruitment purposes;
not contain harmful material. Harmful material includes but is not limited to terrorism, profanity, nudity, explicit sexual behaviour (including children), misrepresentation or advertisement of any product, and anything else we determine is harmful; and/or
not contain any of the following: criminal material (relating to terrorism, sexual exploitation of children, child pornography, racism and xenophobia), unclassified or unclassifiable videos, videos rated R18 or suitable for R18 rating and other material that might impair the physical, mental or moral development of persons under the age of 18.
For any contribution on a digital profile must not make any form of misrepresentation or negligent misstatement about the student.
For instructors
For the avoidance of doubt, any Contribution in the form of video content:
only be used for proper educational or employment recruitment purposes;
not contain harmful material. Harmful material includes but is not limited to terrorism, profanity, nudity, explicit sexual behaviour (including children), misrepresentation or advertisement of any product, and anything else we determine is harmful; and/or
not contain any of the following: criminal material (relating to terrorism, sexual exploitation of children, child pornography, racism and xenophobia), unclassified or unclassifiable videos, videos rated R18 or suitable for R18 rating and other material that might impair the physical, mental or moral development of persons under the age of 18.
For any contribution in the form of course materials must not mislead or be fraudulent. The materials should be updated from time to time as deemed necessary to be considered fit for proper use.
For employers
For any contribution to the platform where credits are spent to gain access to students digital CVs, the employer must not:
Misrepresent who they are;
Be involved in any criminal/ illegal activity/ business;
Act inappropriately towards the students, this includes but is not limited to, messaging the students regarding anything else but a legitimate employment opportunity; and/or
Fail abide by all relevant employment legislation in the UK, which includes but is not limited to the Equality Act 2010.
Breach of this policy
When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.
Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:
Immediate, temporary or permanent withdrawal of your right to use our site.
Immediate, temporary or permanent removal of any Contribution uploaded by you to our site.
Issue of a warning to you.
Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
Further legal action against you.
Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.
We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

How this contract can be transferred

We can transfer our rights and obligations under these terms to any third party, provided this does not adversely affect your rights under these terms.
Which country's laws apply to any disputes?
If you are a consumer, please note that the terms of this policy, its subject matter and its formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.
If you are a business, the terms of this policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Please note that, under certain circumstances, your right to have your personal information erased may be limited. Please keep us informed if your personal information changes during your relationship with us.

Requesting a copy of information held
You can request a copy of the personal information we hold on you by completing a subject access request (SAR) form or by writing to us.

If you have any queries about CIFA and the data protection policy, please feel free to contact us.

You also have the right to contact the Information Commissioner’s Office.

1. The purpose of this privacy policy

1.1. CIFA EDUCATION MANAGEMENT LTD, a limited company registered in England and

Wales with company number 12852521 and registered office address at 94-96 Seymour

Place, London, England, W1H 1NB (we, us, our) is committed to protecting the privacy and

security of all prospective directors, employees, volunteers, apprentices, contractors and

candidates. We operate numerous websites and platforms for the benefit of our valued

customers - students like you. For this, this policy is applicable for all relevant websites and

platforms operated by us.

1.2. Our services include (but are not limited to) the ability for you to be shown to prospective

recruitment companies and employers via our platform and websites. You may have studied

courses with us, undertaken certifications with us and created a digital profile/virtual resume

via our platform and websites. We use this information to help you find a job by showing you

to prospective recruiters and employers.

1.3. We are a data ‘controller’ for this information. This means that we are responsible for

deciding how we hold and use personal data about you.

1.4. The purpose of this policy is to explain to you the personal data we hold about you, and how

we collect, use and share it during the course of our Services and afterwards (whether or not

those Services resulted in you becoming an employee). The provisions of the United

Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018

require that we notify you of this information. This policy explains:

1.4.1. who we are;

1.4.2. what personal information we collect about you;

1.4.3. how, when and why we collect, store, use and share your personal data;

1.4.4. how we keep your personal data secure;

1.4.5. how long we keep your personal data;

1.4.6. your rights in relation to your personal data; and

1.4.7. how to contact us, or the relevant supervisory authorities, should you have a

complaint.

1.5. Please make sure that you read this policy together with any other related information or

policies/notices that we may provide to you from time to time so that you know how and why

we are using such information. A separate privacy policy will apply for the normal use of our

platform and websites, usually related to your studying of our courses. You can access it

here https://cifa.ac/privacy-policy.

1.6. Our contact details are as follows:

1.6.1. address 94-96 Seymour Place, London, England, W1H 1NB;

1.6.2. email [info]@cifa.ac.

1.7. We have appointed [name] to be our Data Protection Manager to oversee compliance with

this privacy policy. If you have any questions about this privacy policy, or how we handle

your personal information, please contact that person at the address given above.

2. The data protection principles

2.1. We will at all times comply with the data protection principles set out in the UK GDPR and

Data Protection Act 2018 (which includes not only electronic data, but also personal data

held in paper format in filing systems). We are registered with the Information Commissioner

under ZA812255. We will ensure that your personal data is:

2.1.1. fairly and lawfully processed;

2.1.2. processed for limited purposes;

2.1.3. adequate, relevant and limited to what is necessary in relation to the

purposes for which your data is processed;

2.1.4. accurate;

2.1.5. not kept longer than necessary;

2.1.6. processed in accordance with the data subject’s rights;

2.1.7. secure; and

2.1.8. not transferred outside the UK without adequate protection.

2.2. For these purposes, personal data means any information about an individual from which

that individual is capable of being identified. It does not include data where the identity has

been removed (anonymised data).

2.3. There are ‘special categories’ of sensitive personal data which require a higher level of

protection. More on that further below.

3. The data we process

3.1. We may collect, store and process the following types of personal data relating to you:

3.1.1. information provided by you such as your name, address and contact

details, including email address and telephone number;

3.1.2. details of your qualifications, skills, experience and employment history,

including start and end dates with previous employers and with the organisation;

3.1.3. your video recordings and video resumes that you have submitted to one of

our platforms o;

3.1.4. information about your courses and studies with us; and

3.1.5. details of your referees.

3.2. We may also, in certain circumstances, require:

3.2.1. information about any medical or health conditions, including whether or not

you have a disability in connection with which we need to make reasonable

adjustments;

3.2.2. details of your pension arrangements, and any related information

necessary to enable us to implement and administer them;

3.2.3. information about your nationality and entitlement to work in the UK;

3.2.4. details of your driving licence and vehicles you are entitled to drive;

3.2.5. criminal records information, including the outcome of any Disclosure and

Barring Service (‘DBS’) checks;

3.2.6. equal opportunities monitoring information, including information about your

ethnic origin, sex, pronouns, sexual orientation, health and religion or belief; and

3.2.7. other relevant information as applicable and as required by us in order to

ensure that we fulfil our obligations as a prospective employer.

3.3. If you have specific requirements when it comes to the pronouns you would like others to

use, please contact us.

3.4. Note that some of this information is of the sort referred to as ‘special category’ data.

Special category data is ‘personal data revealing racial or ethnic origin, political opinions,

religious or philosophical beliefs, or trade union membership, and the processing of genetic

data, biometric data for the purpose of uniquely identifying a natural person, data concerning

health or data concerning a natural person’s sex life or sexual orientation’. The processing of

special category data is subject to restrictions and enhanced duties of care.

3.5. Where the data processed by us is special category data (for example your health data), we

will rely on the following additional bases for processing that data; namely that it is:

3.5.1. for the purpose of carrying out our obligations and exercising our rights in

relation to your employment and studies, and for the safeguarding of your

fundamental rights;

3.5.2. to protect your vital interests or those of another person, where you are

incapable of giving your consent;

3.5.3. for the purposes of preventative or occupational medicine, and assessing

your working capacity as an employee;

3.5.4. in order to process personal data which is manifestly made public by you;

3.5.5. for establishing, exercising or defending a legal claim; or

3.5.6. for archiving purposes in the public interest.

3.6. In the event that we process data relating to criminal convictions and offences we will rely on

the basis that this is necessary for the performance of a contract to which you are party, or in

order to take steps at your request prior to entering into a contract.

4. How we collect your data

4.1. We may collect personal data about you in various ways. These include from:

4.1.1. our platforms and websites, accessible via https://cifa.ac/, to which you will

have submitted your personal data including video resume;

4.1.2. application forms that you have submitted to us, and from CVs;

4.1.3. letters, emails and other forms of communication sent by you or on your

behalf;

4.1.4. your passport or other identity documents, such as your driving licence;

4.1.5. conversations (in person and by telephone) with you;

4.1.6. interviews, meetings or other assessments;

4.1.7. government departments;

4.1.8. your doctors and medical and occupational health professionals used by us;

4.1.9. the Disclosure and Barring Service (‘DBS’);

4.1.10. previous employers and referees; and

4.1.11. consultants and others used by us to carry out personnel reviews, or to be

involved in recruitment processes and delivery of our Services.

4.2. Please note that in some cases personal data about you may be obtained from third parties,

(for example references supplied by former employers and information from employment

background check providers).

5. How we store your data

5.1. We will keep your personal data secure at all times. Although, please note that all personal

data that you submit to our platforms and website as part of your digital profile will be

viewable by the public. If you do not want this information to be viewed by the public or

shared with third parties such as prospective recruiters and employers, please either (a) do

not submit such information, or (b) if you have already submitted it, immediately remove it

and contact us. As always, if you encounter any issues, please contact us immediately.

5.2. Personal data may be held at our offices, at third party agencies and service providers, and

by our representatives and those agents used by us. Some of your data may be held on

third-party software that has security measures in place. Where this takes place outside the

UK then the provisions set out in Paragraph 8 below will apply.

5.3. We operate various security measures in order to prevent loss of, or unauthorised access to,

your personal data. In order to ensure this, we restrict access to your personal data to those

with a genuine business need to access it, including prospective recruiters and employers,

and we have procedures in place to deal with any suspected data security breach. We will

notify you and any applicable regulator of a suspected data security breach where we are

legally required to do so.

5.4. Personal data that is processed by us will not be retained for any longer than is necessary,

for longer than you want or for purposes relating to or arising from that processing. How long

we retain your personal data will depend on whether you decide to keep your data on our

platform and websites or not. As you will have created a virtual resume or digital profile

(used interchangeably), you can decide when to remove this information from our platform

and websites. If you encounter any issues removing your personal data, please contact via

our website and we would be happy to help.

5.5. Recruitment information, including any notes made during your interview (if applicable), will

be kept for no longer than is reasonable, taking into account the limitation periods for

potential claims, such as race or sex discrimination, after which they will be destroyed

subject to you having removed and deleted the information from your digital profile on our

websites and platforms. If you do not remove your personal data from our websites and

platforms, we will remain of the position that you want to continue to be seen by potential

recruiters and employers. Should there be a proper business reason for retaining recruitment

records beyond the period of your recruitment, we may do so, but will always try and ensure

that such data is retained in an anonymised form.

5.6. Where your personal data is retained after the Services have ended (and hence you have

removed your personal data from our websites and platforms), this will generally be for one

of the following reasons:

5.6.1. so that we can respond to any questions, complaints or claims made by you

or on your behalf;

5.6.2. so that we are able to demonstrate that your employment and departure

from this organisation or other orgaisations was fair, and that you were treated fairly

at all times;

5.6.3. to establish, exercise or defend a legal claim;

5.6.4. to assist our clients with matters relating to their employment or engagement

of you;

5.6.5. in order to comply with legal and regulatory requirements.

5.7. Please note, however, that different periods for keeping your personal data will apply

depending upon the type of data being retained and the purpose of its retention.

5.8. In some circumstances we may anonymise your personal information so that it can no longer

be associated with you, in which case we may use such information without further notice to

you.

6. How we use your personal information

6.1. We need to process your personal data in connection with the recruitment-like process and

to provide our Services, to meet our obligations to you in that regard, and to ensure that we

have the necessary information in order to enable us to make a decision as to whom to show

to prospective recruiters and employers. This includes, for example, issues relating to

qualifications, experience, ability to do the work in question, willingness to accept the terms

being offered, and freedom to take up the offer, should it be made, within a reasonable

timescale.

6.2. Some of our websites and platforms may use filter options to enable prospective recruiters

and employers to filter through a number of different candidates (such as yourself). These

filters are triggered (and work) according to the information that you provide to us via our

websites and platforms. We cannot guarantee that the filters will accurately reflect your

digital profile, real-world experience and details.

6.3. In some cases, we will also need to process your personal data to make sure that we are

complying with our legal obligations. This includes, for example, checking to make sure that

you are entitled to work in the UK, to comply with health and safety laws, and to deal with

issues such as reasonable adjustment and ensuring that you are able to attend an interview.

6.4. We also need to process your personal data in order to ensure that we are able to protect

your interests (or those of someone else) and where it is needed in the public interest.

6.5. In other cases, we have a legitimate interest in processing your personal data, not only

during the recruitment period but before and after. This might include:

6.5.1. carrying out promotion of the job and ensuring that you receive details

(where for example we hold your information in the event that a job becomes

available);

6.5.2. maintaining accurate and up-to-date records and contact details;

6.5.3. taking up references from current or former employers;

6.5.4. establishing, exercising and defending legal claims; and

6.5.5. maintaining and promoting equality in the workplace.

6.6. There may be instances where we need to obtain and process data in order to satisfy legal

requirements placed upon us.

6.7. We may need to process special category data, such as information about ethnic origin,

sexual orientation, health or religion or belief, for the purposes of equal opportunities

monitoring. If we do process special category data, such data will be anonymised. However,

you are free to decide whether you wish to provide such data, and there will be no

consequences for you should you choose not to do so.

6.8. Please be aware that, in the event that you do not provide us with certain information when

requested, we may not be able to ensure that we are able to give full consideration to your

potential employment by us, or we may be prevented from complying with our legal

obligations. In some cases, you will be under a duty to supply us with certain personal data

in order to satisfy your and our legal obligations.

6.9. We confirm that your personal data will only be used for the purposes for which it was

collected, except in those circumstances where we reasonably consider that it needs to be

used for another reason, and that reason is compatible with the original purpose. Should we

need to use your personal data for an unrelated purpose, we will notify you, and we will

explain the legal basis which allows us to do so.

6.10. Note that we may process your personal information without your knowledge or

consent, in compliance with the above rules, where this is required or permitted by law.

7. Sharing your data with others

7.1. It is necessary for us to share your personal data with others so that we can carry out the

services of a recruitment-enabling platform, or to comply with legal or regulatory obligations

to you or that we are subject to. These may include:

7.1.1. professional advisers such as HR consultants, recruitment consultants,

solicitors in relation to legal issues, accountants in relation to financial issues,

advisors, experts, management consultants and our clients who are looking for

candidates to fill their vacancies;

7.1.2. others within our business;

7.1.3. your/our regulator(s); and

7.1.4. suppliers of services required in relation to your potential employment.

7.2. When we share your personal data, we may try and share it anonymously, and where we

cannot do so as it would be impractical due to the nature of our services and the platforms,

we will ensure at all times that those with whom it is shared process it in an appropriate

manner, and take all necessary measures in order to protect it.

7.3. Internally, your personal data may be shared with other staff members, including the HR

team, managers in the business area in which you may work, and accounts staff in relation

to issues of affordability and the payment of any agreed expenses to you.

7.4. We may also share your personal data with third parties in order to obtain pre-employment

references from other employers, and to obtain employment background checks from third-

party providers.

7.5. From time to time, we will be required to disclose personal data and exchange information

about you, or relating to you, with government, law enforcement and regulatory bodies and

agencies in order to comply with our own legal and regulatory obligations.

7.6. From time to time it may be necessary for us to share data for statistical purposes. We will

always take steps to try to ensure that information shared is anonymised; where this is not

possible, we will require that the recipient of the information keeps it confidential at all times.

7.7. Your data will be shared on our websites and platforms with third party companies who are

looking for candidates to fill their vacancies or their clients’ vacancies. By providing us with

your personal data, you agree for this data to be shared as this is an essential part of our

Services and the intended purpose for which you shared your data with us.

8. Transferring your data out of the UK

8.1. Some of your data may be held on third-party softwares, which have robust security

measures in place. Special rules will apply to the protection of your data if it is held outside

the UK.

8.2. In order to ensure that data is kept secure, and to prevent there being any breach of

confidentiality, we have put in place security measures which are intended to prevent your

personal data from being accidentally lost or used or accessed unlawfully. Access to your

personal data is restricted to those with a need to access it, and regard will be had to the

need for confidentiality when that personal data is processed.

8.3. In the event that there is a suspected data security breach you will be notified. Where

relevant we will also inform the appropriate regulator (including the Information

Commissioner’s Office) of a suspected data security breach where we are legally required to

do so.

8.4. Further information may be obtained from our Data Protection Manager.

9. Your rights in relation to your data

9.1. Data protection legislation gives you, the data subject, various rights in relation to your

personal data that we hold and process. These rights are subject to specific time limits in

terms of how quickly we must respond to you. The rights which data subjects have are, in

the main, set out in Articles 12–23 of the UK GDPR. They are as follows:

9.1.1. Right of access—the right to obtain from us confirmation as to whether or

not personal data concerning you is being processed, and, where that is the case,

access to that personal data and various other information, including the purpose for

the processing, with whom the data is shared, how long the data will be retained,

and the existence of various other rights (see below).

9.1.2. Right to rectification—the right to obtain from us, without undue delay, the

putting right of inaccurate personal data concerning you.

9.1.3. Right to erasure—sometimes referred to as the right to be forgotten, this is

the right for you to request that, in certain circumstances, we delete data relating to

you.

9.1.4. Right to restrict processing—the right to request that, in certain

circumstances, we restrict the processing of your data.

9.1.5. Right to data portability—the right, in certain circumstances, to receive

that personal data which you have provided to us, in a structured, commonly used

and machine-readable format, and a right to have that personal data transmitted to

another controller.

9.1.6. Right to object—the right, in certain circumstances, to object to personal

data being processed by us where it is in relation to direct marketing, or in relation to

processing supported by the argument of legitimate interest.

9.1.7. Right not to be subject to automated decision making—the right not to

be subject to a decision based solely on automated processing, including profiling,

which produces legal effects concerning you, or similarly significantly affects you.

9.2. Full details of these rights can be found in the UK GDPR or by reference to guidance

produced by the Information Commissioner’s Office.

9.3. In the event that you wish to exercise any of these rights you may do so:

9.3.1. by contacting us using any medium you wish, including in writing, by

telephone, by text, electronically, or using such social media as we employ for

communication purposes;

9.3.2. by completing a form which we can supply to you for this purpose; or

9.3.3. through a third party whom you have authorised for this purpose.

10. Making a complaint

10.1. If you have any queries as to the acquisition, use, storage or disposal of any

personal data relating to you please contact the Data Protection Manager using our contact

details provided in this document.

10.2. Notwithstanding our best efforts, inevitably sometimes things do go wrong. If you are

unhappy with any aspect of the use and/or protection of your personal data, you have the

right to make a complaint to the Information Commissioner’s Office, who may be contacted

in writing at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF; by telephone on

0303 123 1113; by fax on 01625 524510; or online at www.ico.org.uk.

11. This policy

The terms and provisions of this privacy policy may be changed, updated and amended from

time to time. If we do so during the period in which we are attempting to find you suitable

vacancies or your recruitment, we will inform you of those changes.

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Privacy Policy