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Hi, I am Palligoda Arachchige Dona Lakshini Nesansala Jayawardena
Welcome to my Digital Profile

ABOUT ME

ABOUT ME

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Experienced Banker with 9+ years of experience with strong banking frameworks including commercial, investment and retail banking, compliance management and a devotion to customer service. A strong team member with the ability to work independently, as well as within ambition and a desire to succeed. Highly adept in banking transactions and regulatory requirements, bringing forth a proven track record of being a member in the best branch of the year for twice. Knowledgeable in data analysis software such as SPSS statistics and EViews. Furthermore, Bloomberg certified (BMC) and following a Masters in International Banking and Finance (end date 27.09.2023) and a Financial Advisor Certification (FAC) in order to achieve a suitable qualification recognized by the Financial Conduct Authority (FCA) in UK.

RESUME

RESUME

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Experience

Customer Assistant

11/12/2022 - 01/10/2023

Tesco Plc

• Replenishment. • Followed policies and procedures to minimize risk.

Internal Credit Officer

01/09/2021 - 01/09/2022

Seylan Bank Plc

• Worked to provide an exceptional client experience on a daily basis and cultivated strong relationships with small businesses & personal wealth management professionals. • Maintained a strong understanding of Bank's policies, standards and procedures to ensure the security of bank and client assets. • Assessed risks during business decisions, and helped clients to make the safest and most beneficial financial choices possible. • Recognized the transaction needs of clients and educated clients about digital self-service options. • Month-end, Quarter balancing, Handling Prepayments, Accruals, Overtime, Fixed Assets, Year-end forecast / Budget. • Carried out Credit Department functions such as Granting facilities (Cash back, Personal and Housing Loans).

Sub Officer

01/09/2018 - 01/09/2021

Seylan Bank Plc

• Facilitate AML, client on boarding functions, Client Due Diligence (CDD), Enhanced Due Diligence (EDD) and KYC verification. • Ensured compliance with operational, risk, security and audit procedures and policies while handling retail banking & commercial banking functions. • Assisted clients by providing exceptional customer service and knowledge of products, services, offerings and dedicated to the satisfactory of clients. • Mentored and trained new staff members. • Maintained the confidentiality of clients and their accounts at all times. • Reported all necessary information to the Chief Operating Officer and worked closely with them to achieve and maintain goals.

Banking Assistant

01/05/2015 - 01/09/2018

Seylan Bank Plc

• Executed cash, ATM functions, international division transactions, cheque clearing and back-office functions including preparing KYC Due Diligence in suspicious transactions reporting . • Built strong relationship with clients, providing them with top of the line financial advisement. • Gathered data and built financial models around key metrics to achieve branch targets. • Managed cash deposits and withdrawals, conducting daily cash counts ensuring regulatory requirements. • Confidently opened and closed current, savings and fixed accounts as appropriate. • Explained bank services, Financial Products and applicable fees to customers. • Served as an assistant to all administrative personnel and acted as a first point of contact for visitors and customers.

Trainee Banking Assistant

01/05/2013 - 01/05/2015

Seylan Bank Plc

• Enable managerial decision making by creating monthly branch performance reports. • Assisted with integration of new practices, ensuring minimal impact on daily operations. • Identified and mitigate potential fraud and transaction risks. • Maintaining up to date knowledge on banking regulations and guidelines.

Internship

01/03/2013 - 01/05/2013

Bank of Ceylon

• Worked as a dedicated team member of the banking team. • Served as a critical and effective team member in the legal division and private banking services.

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Education

Master's degree, International Banking and Finance

09/18/2022 - 09/27/2023

London Metropolitan University

Master's degree, International Banking and Finance

Post Graduate Diploma, Strategic management & Leadership

11/01/2020 - 12/01/2021

University of Chichester

Post Graduate Diploma, Strategic management & Leadership

Diploma of Education, Banking and Finance

03/01/2016 - 12/18/2018

Institute of Bankers of Sri Lanka - IBSL

Diploma of Education, Banking and Finance

Certificate Level, Banking and Finance

03/18/2013 - 03/18/2016

Institute of Bankers of Sri Lanka - IBSL

Certificate Level, Banking and Finance

Certificate Level, Computer Science

10/18/2012 - 02/18/2013

National Institute of Business Management (NIBM - Sri Lanka)

Certificate Level, Computer Science

SKILLS

SKILLS

Hard Skills: 

Soft Skills: 

CERTIFICATES

CERTIFICATES

COURSE PROGRESS

COURSE PROGRESS

Palligoda Arachchige Dona Lakshini Nesansala Jayawardena

London , United Kingdom

P: 447404355747 | E: [email protected]

Linkedin Url: https://www.linkedin.com/in/lakshini-jayawardena-a7206515a/

Experienced Banker with 9+ years of experience with strong banking frameworks including commercial, investment and retail banking, compliance management and a devotion to customer service. A strong team member with the ability to work independently, as well as within ambition and a desire to succeed. Highly adept in banking transactions and regulatory requirements, bringing forth a proven track record of being a member in the best branch of the year for twice. Knowledgeable in data analysis software such as SPSS statistics and EViews. Furthermore, Bloomberg certified (BMC) and following a Masters in International Banking and Finance (end date 27.09.2023) and a Financial Advisor Certification (FAC) in order to achieve a suitable qualification recognized by the Financial Conduct Authority (FCA) in UK.

Education

  • London Metropolitan University -- Master's degree, International Banking and Finance(09/18/2022 - 09/27/2023)

    Master's degree, International Banking and Finance

  • University of Chichester -- Post Graduate Diploma, Strategic management & Leadership(11/01/2020 - 12/01/2021)

    Post Graduate Diploma, Strategic management & Leadership

  • Institute of Bankers of Sri Lanka - IBSL -- Diploma of Education, Banking and Finance(03/01/2016 - 12/18/2018)

    Diploma of Education, Banking and Finance

  • Institute of Bankers of Sri Lanka - IBSL -- Certificate Level, Banking and Finance(03/18/2013 - 03/18/2016)

    Certificate Level, Banking and Finance

  • National Institute of Business Management (NIBM - Sri Lanka) -- Certificate Level, Computer Science(10/18/2012 - 02/18/2013)

    Certificate Level, Computer Science

Work Experience

  • 11/12/2022 - 01/10/2023

    Customer Assistant[Tesco Plc]

    • Replenishment. • Followed policies and procedures to minimize risk.

  • 01/09/2021 - 01/09/2022

    Internal Credit Officer[Seylan Bank Plc]

    • Worked to provide an exceptional client experience on a daily basis and cultivated strong relationships with small businesses & personal wealth management professionals. • Maintained a strong understanding of Bank's policies, standards and procedures to ensure the security of bank and client assets. • Assessed risks during business decisions, and helped clients to make the safest and most beneficial financial choices possible. • Recognized the transaction needs of clients and educated clients about digital self-service options. • Month-end, Quarter balancing, Handling Prepayments, Accruals, Overtime, Fixed Assets, Year-end forecast / Budget. • Carried out Credit Department functions such as Granting facilities (Cash back, Personal and Housing Loans).

  • 01/09/2018 - 01/09/2021

    Sub Officer[Seylan Bank Plc]

    • Facilitate AML, client on boarding functions, Client Due Diligence (CDD), Enhanced Due Diligence (EDD) and KYC verification. • Ensured compliance with operational, risk, security and audit procedures and policies while handling retail banking & commercial banking functions. • Assisted clients by providing exceptional customer service and knowledge of products, services, offerings and dedicated to the satisfactory of clients. • Mentored and trained new staff members. • Maintained the confidentiality of clients and their accounts at all times. • Reported all necessary information to the Chief Operating Officer and worked closely with them to achieve and maintain goals.

  • 01/05/2015 - 01/09/2018

    Banking Assistant[Seylan Bank Plc]

    • Executed cash, ATM functions, international division transactions, cheque clearing and back-office functions including preparing KYC Due Diligence in suspicious transactions reporting . • Built strong relationship with clients, providing them with top of the line financial advisement. • Gathered data and built financial models around key metrics to achieve branch targets. • Managed cash deposits and withdrawals, conducting daily cash counts ensuring regulatory requirements. • Confidently opened and closed current, savings and fixed accounts as appropriate. • Explained bank services, Financial Products and applicable fees to customers. • Served as an assistant to all administrative personnel and acted as a first point of contact for visitors and customers.

  • 01/05/2013 - 01/05/2015

    Trainee Banking Assistant[Seylan Bank Plc]

    • Enable managerial decision making by creating monthly branch performance reports. • Assisted with integration of new practices, ensuring minimal impact on daily operations. • Identified and mitigate potential fraud and transaction risks. • Maintaining up to date knowledge on banking regulations and guidelines.

  • 01/03/2013 - 01/05/2013

    Internship[Bank of Ceylon]

    • Worked as a dedicated team member of the banking team. • Served as a critical and effective team member in the legal division and private banking services.

Certificates

  • 09/18/2022 - 12/25/2022

    Bloomberg Market Concepts

    Bloomberg Market Concepts - Bloomberg credential - 1UF9qGqvgmdTETq5WJJBCudx

  • 05/10/2023 - 06/10/2023

    Introduction to UK Financial Regulation & Professional Integrity

    Introduction to UK Financial Regulation & Professional Integrity - CIFA Education Management (CIFA) Certificate ID - 4382081656

Skills