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Coordinated daily operations to uphold service standards, boosting customer satisfaction scores by 15% and streamlining workflows to reduce bottlenecks by 20%, resulting in enhanced overall operational efficiency. Cultivated and maintained client relationships that achieved a 75% revisit rate, consistently garnering positive service reviews and fostering customer loyalty. Analyzed POS system functionalities to optimize order processing, leading to a 15% increase in peak-hour efficiency and enabling smoother teamwork during high-demand periods.
Developed SEO-driven blogs on Food Delivery, Laundry Services, and Blockchain, increasing organic traffic by 40% and improving average engagement time by 25%. Planned and executed monthly content calendars, ensuring 100% consistency in brand messaging across digital platforms. Bolstered Google search rankings by 35% through targeted keyword research, on-page SEO, and metadata enhancements.
Monitored and recorded daily rubber output, ensuring 100% accuracy in reporting and inventory tracking. Supervised material loading/unloading operations, improving process efficiency by 20% through streamlined coordination. Managed daily wage distribution for workers, maintaining error-free financial records and ensuring timely payments.
London , GB
P: +44 7747267938 | E: dijotom98@gmail.com
Linkedin Url: https://www.linkedin.com/in/dijo-tom
Industrial Placement Student[Urban Pubs & Bars - Fleets]
Coordinated daily operations to uphold service standards, boosting customer satisfaction scores by 15% and streamlining workflows to reduce bottlenecks by 20%, resulting in enhanced overall operational efficiency. Cultivated and maintained client relationships that achieved a 75% revisit rate, consistently garnering positive service reviews and fostering customer loyalty. Analyzed POS system functionalities to optimize order processing, leading to a 15% increase in peak-hour efficiency and enabling smoother teamwork during high-demand periods.
Content Writer[Digikhichdi]
Developed SEO-driven blogs on Food Delivery, Laundry Services, and Blockchain, increasing organic traffic by 40% and improving average engagement time by 25%. Planned and executed monthly content calendars, ensuring 100% consistency in brand messaging across digital platforms. Bolstered Google search rankings by 35% through targeted keyword research, on-page SEO, and metadata enhancements.
Operations Management Trainee[PTR Industries]
Monitored and recorded daily rubber output, ensuring 100% accuracy in reporting and inventory tracking. Supervised material loading/unloading operations, improving process efficiency by 20% through streamlined coordination. Managed daily wage distribution for workers, maintaining error-free financial records and ensuring timely payments.
ANTI MONEY LAUNDERING - CIFA- LEVEL 4
Certification in Anti Money Laundering at Level 4.