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Esse Quam Videri

Hi, I am Dijo Tom
Welcome to my Digital Profile

ABOUT ME

ABOUT ME

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RESUME

RESUME

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Experience

Industrial Placement Student

Apr 2024 - Present

Urban Pubs & Bars - Fleets

Coordinated daily operations to uphold service standards, boosting customer satisfaction scores by 15% and streamlining workflows to reduce bottlenecks by 20%, resulting in enhanced overall operational efficiency. Cultivated and maintained client relationships that achieved a 75% revisit rate, consistently garnering positive service reviews and fostering customer loyalty. Analyzed POS system functionalities to optimize order processing, leading to a 15% increase in peak-hour efficiency and enabling smoother teamwork during high-demand periods.

Content Writer

Aug 2022 - Present

Digikhichdi

Developed SEO-driven blogs on Food Delivery, Laundry Services, and Blockchain, increasing organic traffic by 40% and improving average engagement time by 25%. Planned and executed monthly content calendars, ensuring 100% consistency in brand messaging across digital platforms. Bolstered Google search rankings by 35% through targeted keyword research, on-page SEO, and metadata enhancements.

Operations Management Trainee

Apr 2022 - Present

PTR Industries

Monitored and recorded daily rubber output, ensuring 100% accuracy in reporting and inventory tracking. Supervised material loading/unloading operations, improving process efficiency by 20% through streamlined coordination. Managed daily wage distribution for workers, maintaining error-free financial records and ensuring timely payments.

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Education

Master's of Business Administration in International Business

Graduation Date: Date

University Of Greenwich

Bachelor's in Agricultural

Graduation Date: Date

Doon Business School

SKILLS

SKILLS

Hard Skills: 

Microsoft Office (Excel, Word, PowerPoint)
CRM System (Salesforce)
Market Research B2B
Polyglot (5 Languages)

Soft Skills: 

Stakeholder Engagement
Emotional Intelligence
Analytical and Problem Solving
Interpersonal Skills

CERTIFICATES

CERTIFICATES

COURSE PROGRESS

COURSE PROGRESS

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100.00% Completed

Dijo Tom

London , GB

P: +44 7747267938 | E: dijotom98@gmail.com

Linkedin Url: https://www.linkedin.com/in/dijo-tom

Education

  • University Of Greenwich -- Master's of Business Administration in International Business(Graduation Date: Date)

  • Doon Business School -- Bachelor's in Agricultural(Graduation Date: Date)

Work Experience

  • Apr 2024 - Present

    Industrial Placement Student[Urban Pubs & Bars - Fleets]

    Coordinated daily operations to uphold service standards, boosting customer satisfaction scores by 15% and streamlining workflows to reduce bottlenecks by 20%, resulting in enhanced overall operational efficiency. Cultivated and maintained client relationships that achieved a 75% revisit rate, consistently garnering positive service reviews and fostering customer loyalty. Analyzed POS system functionalities to optimize order processing, leading to a 15% increase in peak-hour efficiency and enabling smoother teamwork during high-demand periods.

  • Aug 2022 - Present

    Content Writer[Digikhichdi]

    Developed SEO-driven blogs on Food Delivery, Laundry Services, and Blockchain, increasing organic traffic by 40% and improving average engagement time by 25%. Planned and executed monthly content calendars, ensuring 100% consistency in brand messaging across digital platforms. Bolstered Google search rankings by 35% through targeted keyword research, on-page SEO, and metadata enhancements.

  • Apr 2022 - Present

    Operations Management Trainee[PTR Industries]

    Monitored and recorded daily rubber output, ensuring 100% accuracy in reporting and inventory tracking. Supervised material loading/unloading operations, improving process efficiency by 20% through streamlined coordination. Managed daily wage distribution for workers, maintaining error-free financial records and ensuring timely payments.

Certificates

  • In progress

    ANTI MONEY LAUNDERING - CIFA- LEVEL 4

    Certification in Anti Money Laundering at Level 4.

Skills

  • Microsoft Office (Excel, Word, PowerPoint)
  • CRM System (Salesforce)
  • Market Research B2B
  • Polyglot (5 Languages)
  • Stakeholder Engagement
  • Emotional Intelligence
  • Analytical and Problem Solving
  • Interpersonal Skills